Frequently Asked Questions

Why does shipping take time?

We use a planned preorder system that allows sourcing directly from suppliers at better prices. Waiting helps reduce overall cost.

Can I cancel my preorder?

Preorders are planned and sourced after window closes. Please review all details carefullt before placing an order.

Are prices final?

Yes, prices shown are for preorder items (inclusive of shipping to Nigeria) and are non-negotiable.

How do I get updates on my order?

All updates are shared in our WhatsApp group and via email when you subscribe to our newsletter.

Is this service for urgent buyers?

Sea shipping is best for customers who are patient and value savings. Custom air shipping orders are done strictly on our social media DMs for customers who want faster shipping timelines (1-2 weeks).